Returns &

Recovery.

Inspection, grading, restocking, liquidation. Turn returns from a cost center into a recovered revenue stream.

Returns handled. Revenue recovered.

Returns Receiving & Inspection

Every returned unit is received, opened, and inspected against a defined condition matrix. We photograph damage, verify contents, and log each item's condition before it moves to the next step.

Condition GradingPhoto DocumentationDamage Assessment

Restocking & Relisting

Grade A and Grade B items are cleaned, repackaged, and restocked for resale. We update your inventory system in real time so sellable returns are back on the shelf — not sitting in a returns pile.

Grade A/B RestockRepackagingInventory Update

Liquidation & Disposal

Unsellable inventory doesn't have to be a total loss. We connect you with liquidation buyers, donation programs, and responsible disposal channels to recover maximum value from every unit.

Liquidation BuyersDonation ProgramsResponsible Disposal

Refurbishment & Repair

For electronics, appliances, and other refurbishable categories, we coordinate light repair and cleaning to bring Grade C items back to sellable condition. More recovery, less waste.

ElectronicsLight RepairCleaningGrade Upgrade

From return to recovery.

01

Returns Intake

Customer returns arrive at our facility via your preferred carrier. Each package is logged with a return authorization number and queued for processing.

02

Inspection & Grading

Every unit is inspected against your condition matrix: Grade A (like new), Grade B (minor cosmetic), Grade C (functional, visible wear), or Unsellable. Photos are taken for every non-Grade-A item.

03

Disposition Decision

Based on grade and your instructions, each unit is routed to restock, refurbishment, liquidation, or disposal. You set the rules; we execute them consistently.

04

Restock or Recovery

Sellable items are cleaned, repackaged, and returned to active inventory. Liquidation items are batched and sent to buyers. Disposal items are handled responsibly.

05

Reporting & Recovery Tracking

You get a returns report showing volume, grade breakdown, recovery rate, and disposition for every return processed. Know exactly how much value you're recovering.

48hr

Average returns processing time

4-grade

Condition matrix for every return

Max

Recovery value from every unit

Stop losing money on returns.

Custom quote in 24 hours. No setup fees. No contracts.